FAQs: Your Questions About Lice Answered.
Find answers to common questions about lice treatment and learn why we're Nashville's trusted lice removal experts.
Why Choose Lice is Simple?
What sets us apart from other lice treatment options
100% Natural & Non-Toxic.
Our treatments use only plant-based, non-toxic ingredients that are safe for children of all ages, pregnant women, and those with sensitive skin.
24/7 Availability.
Lice don't keep business hours, and neither do we. We're available 24/7 for scheduling and offer flexible appointment times, including evenings and weekends.
30-Day Guarantee.
We stand behind our treatments with a 30-day guarantee. We offer complimentary head checks to ensure your family’s peace of mind.
HSA & FSA Accepted.
We accept HSA and FSA payments, making our professional treatments more accessible and affordable for families.
Experienced Professionals.
Our technicians are thoroughly trained and have treated thousands of cases, giving them the expertise to handle even the most challenging infestations.
Convenient Options.
Choose between our in-home service or visit our Nashville studio. Both options provide the same high-quality, effective treatment.
Frequently Asked Questions.
Find answers to common questions about lice and our treatment process.
About Lice.
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Lice are tiny parasitic insects that live on the human scalp and feed on blood. Most commonly found in children, lice can affect anyone, regardless of personal hygiene. They spread easily, making early detection and treatment essential.
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Super lice are an evolved strain of lice that are resistant to over-the-counter treatments. These lice are harder to eliminate using standard remedies, which are 95% less effective against them. Professional lice removal services, like those offered at Lice is Simple, provide the most reliable solution.
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Lice spread primarily through direct head-to-head contact, such as during hugging, playing, or sharing close spaces. They can also transfer via personal items like brushes, hats, or bedding. While lice don't fly or jump, they crawl quickly, making prevention challenging.
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Common signs of a lice infestation include:
Persistent itching on the scalp or neck
A crawling sensation or tickling feeling in the hair
Red bumps or sores caused by scratching
Visible lice or tiny white/brown eggs (nits) stuck to hair shafts
Important note: Only 50% of people experience itching with a lice infestation, underscoring the importance of consulting a professional.
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Lice infestations are common and can be identified by these key symptoms:
1. Persistent Itching
Itching on the scalp, neck, or behind the ears is the most common sign of lice, caused by an allergic reaction to bites.
2. Tickling or Crawling Sensation
A feeling of something moving in your hair can indicate lice.
3. Visible Lice or Nits (Eggs)
Lice: Small, sesame seed-sized bugs that are brown, gray, or white.
Nits: Tiny, oval-shaped eggs stuck to hair shafts near the scalp, often confused with dandruff but harder to remove.
4. Red Bumps or Sores
Scratching from lice bites can lead to red bumps or irritated skin on the scalp or neck.
5. Trouble Sleeping
Lice are more active at night, which can disrupt sleep and cause discomfort.
Need Help?
Call or text us for professional advice on how to check for lice at home or to schedule a professional head check. We're here to help you stay lice-free! -
While over-the-counter treatments are available, they often fail, especially against super lice. Home remedies may not fully remove lice or nits, leading to re-infestation. At Lice is Simple, our professional lice removal services ensure 100% effective treatment in just one session.
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Professional lice removal offers:
Accurate Diagnosis: Specialists distinguish lice from other scalp conditions for effective treatment.
Thorough Treatment: Comprehensive removal eliminates all lice and nits, reducing the risk of recurrence.
Safe and Proven Methods: Non-toxic, all-natural treatments are safe for children and effective against lice.
Educational Support: Guidance on prevention and aftercare ensures long-term lice-free results.
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Our services are affordable compared to the cost and frustration of ineffective home treatments. At Lice is Simple, we provide professional, efficient, and guaranteed lice removal, making it a valuable investment in your family's health.
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To reduce the risk of lice:
Avoid head-to-head contact, especially in group settings.
Don't share personal items like brushes, hats, or scarves.
Store belongings separately in schools or daycare.
Conduct regular scalp checks for early detection.
Bun and Braid Up: This is the top preventative method against lice.
Even with precautions, lice infestations can happen. At Lice is Simple, we not only treat lice but also educate families on prevention and care to keep you lice-free for the long term.
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Lice detection can be challenging due to unreliable information online. For accurate guidance, call us for a free consultation.
Lice and nits appear brown on white surfaces such as paper towels, which can help with identification. If you're unsure, our professionals can provide a definitive diagnosis.
Treatment Process.
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We use all-natural, non-toxic treatment methods that are safe and effective. Our approach combines professional-grade combing techniques with our proprietary plant-based treatment solutions. This method physically removes lice and nits while also ensuring they cannot return. Our treatments are free from harsh chemicals, pesticides, and toxins.
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Yes, our treatments are 100% safe for children of all ages, including infants. We use only natural, plant-based ingredients that are gentle on the scalp and hair. Our treatments are also safe for pregnant women, nursing mothers, and individuals with sensitive skin or allergies.
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Treatment times vary based on hair length, thickness, and the severity of the infestation. On average, short hair treatments take 30min-1 hour, medium hair takes 45-1.5 hours, and long or thick hair may take 3-4 hours. For families with multiple members needing treatment, please allow additional time.
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Yes, in most cases, one thorough treatment is all that's needed. Our comprehensive approach removes all live lice and nits in a single session. We back this with our 30-day guarantee. If you find any lice within 30 days of your treatment, we'll provide additional treatment at no extra cost (subject to our guarantee terms).
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While extensive house cleaning is not necessary, we recommend taking these simple steps after treatment:
Wash bedding, recently worn clothes, and towels in hot water and dry on high heat
Soak combs and brushes in hot water (above 130°F) for 10 minutes
Vacuum floors and furniture where the infested person sat or laid recently
Place non-washable items in a sealed plastic bag for 2 weeks or in the dryer on high heat for 30 minutes
Remember, lice can only survive for 24-48 hours without a human host, so extensive cleaning is not required.
Our Products.
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We use and sell our own line of all-natural, plant-based lice treatment and prevention products. These include our treatment solution, prevention shampoo, daily prevention spray, and professional-grade lice combs. All our products are made with 100% natural ingredients and are free from harsh chemicals, pesticides, and toxins.
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Yes, our products and treatment methods are effective against all types of lice, including so-called "super lice" that have developed resistance to traditional over-the-counter chemical treatments. Our approach focuses on physical removal combined with natural ingredients that lice cannot develop resistance to.
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Our prevention products are simple to use:
Prevention Shampoo: Use 2-3 times per week as a regular shampoo
Daily Prevention Spray: Apply to dry hair daily, focusing on the back of the neck and behind the ears
Lice Repellent Conditioner: Use after shampooing as a regular conditioner
These products contain natural essential oils that help repel lice and create an environment where lice are less likely to thrive.
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Yes, in most cases, one thorough treatment is all that's needed. Our comprehensive approach removes all live lice and nits in a single session. We back this with our 30-day guarantee. If you find any lice within 30 days of your treatment, we'll provide additional treatment at no extra cost (subject to our guarantee terms).
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Yes, all our products are available for purchase separately, even if you don't receive a treatment from us. You can buy them in our clinic, through our website, or by calling us directly. We're happy to ship products to you if you're unable to visit our location.
Scheduling & Appointments.
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You can schedule an appointment in several ways:
Call us at 615-854-8882 (available 24/7)
Text us at 615-854-8882
Fill out the appointment request form on our website
We offer flexible scheduling, including same-day appointments, evening hours, and weekends.
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Yes, we understand that lice infestations are stressful and often require immediate attention. We offer same-day appointments whenever possible, especially for urgent situations. Contact us as soon as you discover lice, and we'll do our best to accommodate you quickly.
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Our scheduling line is available 24/7, and we offer flexible appointment times:
Studio Hours: Monday - Sunday: 8am - 8pm
In-Home Services: Available 7 days a week with extended hours
We understand that lice don't follow a 9-to-5 schedule, so we're here when you need us.
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Yes, in most cases, one thorough treatment is all that's needed. Our comprehensive approach removes all live lice and nits in a single session. We back this with our 30-day guarantee. If you find any lice within 30 days of your treatment, we'll provide additional treatment at no extra cost (subject to our guarantee terms).
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We understand that plans change. Simply call or text us as soon as possible to reschedule your appointment. We appreciate at least 24 hours' notice when possible, but we're flexible and will work with you to find a new time that fits your schedule.
Pricing & Payment.
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Our pricing is based on hair length and the service required:
Head Checks: $11
Short Hair Treatment: $99 (above earlobe length)
Medium Hair Treatment: $149 (to shoulders)
Long Hair Treatment: $169 (below shoulders)
Peace of Mind Mini Treatment: $49
Rechecks: FREE with treatment
All treatments include our 30-day guarantee and free follow-up head checks.
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While most health insurance plans don't directly cover lice treatment, many of our clients successfully use their Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for our services. We provide detailed receipts that you can submit for potential reimbursement or tax purposes.
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Yes, we offer several discount options:
Military Discount: For active duty and veteran military families
Teacher Discount: For educators who often encounter lice in their classrooms
Referral Program: Receive credits toward future services when you refer friends and family
Ask about our current promotions when you call to schedule.
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We accept all major credit cards, debit cards, cash, HSA/FSA cards, and mobile payment options like Apple Pay and Google Pay. Payment is due at the time of service. We do not offer payment plans at this time.
Our Guarantee.
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We offer a 30-day guarantee on all our treatments. If you find any lice within 30 days of your treatment, we'll provide additional treatment at no extra cost. This includes free head checks at our studio anytime during the 30-day period.
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Yes, our guarantee is subject to the following conditions:
Every occupant in the home must have been checked at the time of the initial visit
If an occupant was found to have lice but refused treatment, the guarantee is voided
The guarantee only applies to individuals treated completely by Lice is Simple
You must follow our post-treatment care instructions
These conditions ensure that we can effectively eliminate lice from your entire household.
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If you suspect lice have returned within the 30-day guarantee period, simply contact us right away. You can visit our clinic for a free head check, or we can schedule an in-home visit (trip fee applies). If lice are confirmed, we'll provide additional treatment at no extra cost. We recommend acting quickly to prevent any potential spread to other family members.
Lice Myths: Separating Fact from Fiction.
There's a lot of misinformation about lice that can lead to unnecessary stress or ineffective treatment. Let's debunk some of the most common lice myths:
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Fact: Lice don't discriminate based on cleanliness. They thrive on human blood, not on how clean or dirty your hair is. Lice are just as likely to infest clean hair as they are dirty hair.
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Fact: Lice cannot jump or fly. They can only crawl, which is why direct head-to-head contact is the most common way they spread.
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If you suspect lice have returned within the 30-day guarantee period, simply contact us right away. You can visit our clinic for a free head check, or we can schedule an in-home visit (trip fee applies). If lice are confirmed, we'll provide additional treatment at no extra cost. We recommend acting quickly to prevent any potential spread to other family members.
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Fact: Lice are species-specific and only live on humans. Your pets cannot catch or spread head lice.
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Fact: Many lice, especially super lice, are resistant to over-the-counter treatments. Professional lice removal is often the only guaranteed way to eliminate them.
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Fact: Lice can only survive for 24–48 hours off a human host. Washing bedding, hats, and brushes in hot water is sufficient; there's no need to throw items away.
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Fact: Lice infestations have nothing to do with hygiene. They are spread through close contact, making anyone susceptible, regardless of cleanliness.
Trust the Facts, Not the Myths.
Understanding the truth about lice can save you time, stress, and money. If you're dealing with lice, trust the experts at Lice is Simple for fast, safe, and effective treatment.
Still Have Questions?
We're here to help! If you couldn't find the answer to your question, please don't hesitate to contact us directly. Our knowledgeable team is ready to assist you with any concerns or questions you may have about lice treatment.